Applicant Support Officer
Applications to NZF from those in need have doubled since February 2020, following the widespread economic impact of COVID-19. NZF is looking to add skilled and experienced administrative capacity to its Zakat Distribution team with immediate effect. This is a fantastic opportunity for you to be at the heart of providing support to those in need right now in the UK. Both full-time and part-time roles are available.
NZF is the only UK platform connecting Muslims who can give Zakat with those who should be receiving it locally. Zakat given through NZF helps local Muslims by giving them food, clothing, a roof over their heads, skills for work, and education to help upcoming Muslim religious leaders and other community champions reach their potential.
By joining NZF as an Applicant Support Officer, you’ll play a key role in NZF’s Zakat distribution to support those in financial need.
This role is a front-line customer service role. You will carry out first-line checks on applications, respond to requests and enquiries, and signpost people to relevant sources of help where appropriate, in a way which is efficient, effective and shows empathy.
As an Applicant Support Officer, you will have:
- The privilege and responsibility of helping to administer Zakat funds.
- The opportunity to help Muslims in need right here in the UK
- 6-month fixed term contract with the potential for extension
- A salary of £18k FTE
- Full training provided online
- The ability to work from home
- Typical hours of 10am-6pm
- A supportive and friendly team
- Eid holidays
If you want to make a real and direct difference to people in need, and have strong customer service, administrative and communication skills – as well as the integrity and the team spirit vital for the role – then please apply now. We’d love to hear from you.
Closing date for applications is midnight on Monday 13th April 2020.