Are you passionate about creating a thriving, closer Muslim community in the UK?
National Zakat Foundation (NZF) is looking for a Head of Service Delivery to join our growing, dynamic team. This is an exciting new role which will put you at the forefront of our mission to connect every Muslim in the UK through Zakat.
At NZF, we believe local Zakat has the potential to change the lives of Muslims in need and help those in the community being held back by their finances. We’re passionate about providing the only platform with a national reach that lets people get their Zakat to those who should be receiving it in the UK. Since our launch in 2011 we’ve enabled tens of thousands of Muslims to get their Zakat to those who need it up and down the country.
As Head of Service Delivery, you’ll be responsible for delivering the services of online and offline calculation, an innovative Zakat giving and donation portal, the distribution of grants across four funds to Muslims in need across the UK and Zakat grant tracking. You’ll be working to continuously improve services based on feedback and insights from those that make the platform what it is: Zakat givers and recipients. We’re committed to providing services that help people both give and apply for Zakat in an easy, effective and user-friendly way.
You’ll be a team player with heaps of experience in customer-service and great team management skills. You’ll also be used to working with and understanding a range of different technology platforms and solutions, and good at communicating with a variety of people. You’ll be joining and leading a team of enthusiastic and dynamic people with a strong connection to the NZF mission, so it’s important you share this passion and drive for the cause.
This really is a great opportunity for the right person to come in and transform the future of one the Muslim community’s most important institutions.
Does this sound like the role for you?
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To apply, please send your CV and covering letter to Rizwan Yusoof at firstname.lastname@example.org
If you’d like an informal conversation about the role, please email Rizwan Yusoof at email@example.com to arrange a time.