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  • Our Safeguarding Commitment is publicly available. https://nzf.org.uk/safeguarding-policy-statement   
  • All staff have read and understood our Safeguarding policy. All staff have signed to that effect.   
  • All communication between NZF staff and applicants is by text, email, or phone. We record and log all text, email and phone interaction with applicants.   
  • If staff become aware of an issue, a staff member reports it to the Director of Operations who makes sure all relevant facts are identified and documented, takes agreed action in consultation with relevant people, and reports the incident to the Board. The Safeguarding Trustee is involved if/when needed.   
  • We have a complaints policy for applicants which is available on the website https://nzf.org.uk/applicants-complaints-policy/, which we follow. 

 

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